Order Exceptions - SIOEEX

Use the Stores/Inventory (SI) Order Exceptions (SIOEEX) page to enter all Order ID exceptions, fill an order immediately without having to first post an adjustment to inventory, or use to limit the quantity of a product that is issued to a customer by forcing a backorder situation. Order IDs with a status of "FL" (Filled) cannot be modified on this page.  When the order exception entry is complete, fill the order using the SI Fill Order (SIOEFL) process in the normal manner. The numbers entered in SI Order Exceptions page will post to the customer's account.

IMPORTANT: Inventory Adjustments may still need to be made (using an SI Inventory Count Function (SIINCT) process) for order exceptions originating from insufficient stock to fill the order, when data in the system indicated that there was stock on hand to fill the order.

Order ID: Orders eligible for exceptions are identified within this field. The Order ID indicates the order number being updated. An order can be selected by using the Lookup function (pressing the Ctrl+L keys or clicking on the ellipsis (…)), or selecting from orders displayed in the Entity List (side menu bar) of the page. Filled orders "FL" will not be available; see Status below.
Desc: The system will display the description associated with the active Order ID.
Status: This field indicates the status of the order. Only orders with a status of "BK" (backorder), "NW" (new order), or "PN" (pending) will be displayed.
Line Number: This display-only field contains the line number of the order. For example, "0001" would be the first number, and "9999" would be the last number.
Line Status: The system-generated line number status assigned to each item on the order. "NW" indicates a new order, "PN" indicates a pending order, "CM" indicates a committed order, "BK" indicates back order, and "FL" indicates a filled order.
Quantity Ordered: The system will display the quantity ordered for each of the line items in the order.
Quantity to Ship: This is the only editable field on the page. Enter the quantity to ship. The quantity to ship cannot exceed quantity ordered. Leaving this field blank indicates that the quantity picked was equal to the quantity desired; entering "0" indicates that zero are to be pulled from inventory.
Use Exception Quantity: This checkbox is used to indicate that the fill quantity entered is the amount to be filled. If a quantity to ship is added, the system will check this box. If the fill quantity is to remain zero, the user selects the box to checkmark.
Product ID: The system will display the product ID of the product for the Line Number.
Description: Defines and distinguishes a Product ID from other products.
Units: Displays the unit of measurement associated with the Product ID, as defined in Person/Entity Product Information (PEUPPR) page.