Support and Resources

Customer Support

PowerSchool BusinessPlus Support can be reached by phone at 800-333-3619. Support hours are Monday - Friday 8:00 AM – 5:00 PM Customer's local time. Clients must supply their client number.

Support tickets can be entered online at help.powerschool.com. User login required.

Resources

PowerSchool Community

Log in to PowerSchool Community for the following resources:

Support Tickets — Contact Support > Case Portal
Chat — Contact Support > Launch Chat Support
KB Articles — Product Support > Unified Admin - HR, Finance, Payroll (ERP) > BusinessPlus > BusinessPlus Knowledge Base
Forum — Product Support > Unified Admin - HR, Finance, Payroll (ERP) > BusinessPlus > BusinessPlus Forum
Product Updates — Product Support > Unified Admin - HR, Finance, Payroll (ERP) > BusinessPlus > BusinessPlus Product Updates
Training Blog — Product Support > Unified Admin - HR, Finance, Payroll (ERP) > BusinessPlus > BusinessPlus Training Blog
Ideas Portal for feedback and suggestions — Contact Support > PowerSchool Ideas Portal

PowerSource

Access PowerSource to:

View release documentation
Download install packages for releases and updates